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Terms & Conditions

These Terms govern your relationship with the online gambling services made available under the brand "Ethereum Casino" via the website https://ethereum-au.com (the "Website"), operated by the operator identified on the Website's footer and licensing information. These Terms are effective from 1 January 2026 and apply to all access to and use of the services by users located in or accessing from Australia, subject to any applicable local restrictions.

Definitions

For the purposes of these Terms, the following definitions apply unless the context clearly requires otherwise:

  • Operator means the corporate entity operating Ethereum Casino and the Website at ethereum-au.com, holding or operating under an online gambling sublicense issued under Curaçao master licence 8048/JAZ by Antillephone N.V., as further identified in the Website footer and licensing section.
  • Website means the online platform accessible at https://ethereum-au.com and any associated mobile or desktop interfaces through which gambling services are offered under the brand "Ethereum Casino" and the configuration "Ethereum Casino".
  • Services means all gambling, betting, casino, live casino, games of chance, promotional activities, account facilities and any ancillary services provided through the Website.
  • User or Player means any natural person who accesses the Website, opens an account, or uses any of the Services, whether or not they place a Bet.
  • Account means a registered user account created by a Player on the Website for the purpose of using the Services, holding funds and tracking activity.
  • Bet or Wager means any stake of monetary value (including cryptocurrency) placed by a Player on any game, event or outcome offered through the Services.
  • Game(s) means any casino game, slot, table game, live dealer game, instant game, or other gambling product made available on the Website.
  • Bonus means any promotional credit, free spins, cashback, matched deposit or other incentive credited to an Account, which may be subject to wagering or other conditions.
  • Bonus Funds means the value of any Bonus and any winnings derived from such Bonus until the applicable wagering requirements and conditions have been fully satisfied.
  • Real Money Balance means funds deposited by the Player and any winnings derived from bets placed with such funds, once separated from Bonus Funds according to the Bonus rules.
  • Wagering Requirements means the total amount a Player must bet before Bonus Funds (and any associated winnings) become withdrawable as part of the Real Money Balance.
  • KYC (Know Your Customer) means the identity verification process requiring the Player to provide documents and information to verify their identity, age, residence, source of funds or payment methods.
  • Restricted Jurisdiction means any country or territory in which access to or use of the Services is prohibited by applicable law or by the Operator's policy, as listed on the Website from time to time.
  • Australian User means a User located in Australia or using Australian payment methods or identifying as resident in Australia.
  • Agreement means these Terms, together with the Privacy Policy, Bonus Terms, any game-specific rules and any other policies referenced herein, as amended from time to time.

Account Registration

Eligibility and Age Requirements

  • Minimum age: You may only open an Account and use the Services if you are at least 18 years old or older where the minimum legal age for gambling in your jurisdiction exceeds 18. Access or use by minors is strictly prohibited.
  • Legal capacity: By registering, you confirm that you have the legal capacity to enter into this Agreement and that online gambling is lawful in your place of residence. The Operator does not provide legal advice regarding Australian or state-based gambling laws; you are responsible for ensuring your compliance with the Interactive Gambling Act 2001 (Cth) and any applicable state or territory law.
  • One account per person: You may only hold one Account with Ethereum Casino. Creating multiple or duplicate accounts is prohibited and may result in closure and forfeiture of Bonuses and winnings.

Registration Process

  1. Account creation: To register, you must complete the online registration form, providing at least your full name, date of birth, country of residence, contact email address, and a chosen password. Additional information may be requested.
  2. Email verification: You may be required to verify your email address by following the instructions sent to the email address you provide. The Operator may suspend or restrict your Account until verification is completed.
  3. KYC and identity checks: At any time, including before deposits, before withdrawals, or when cumulative activity reaches certain thresholds, the Operator may conduct KYC checks and request documentation, which may include:
    • Government-issued photo ID (passport, driver's licence, national ID);
    • Proof of address (utility bill, bank statement, or government correspondence not older than 3 months);
    • Proof of ownership of payment methods or crypto wallets used to deposit or withdraw;
    • Evidence of source of funds or source of wealth where required by anti-money-laundering (AML) obligations.
  4. Suspension during verification: While verification is pending, the Operator may restrict your ability to deposit, place Bets or withdraw funds. Failure to provide requested documents to the Operator's satisfaction may result in Account closure and reporting to relevant authorities.

User Obligations

  • Accuracy of data: You must provide true, accurate, current and complete information during registration and keep it up to date. Providing false or misleading information, including misrepresenting your age or location (for example, using VPNs or proxy services), constitutes a serious breach of these Terms.
  • Password and security: You are responsible for maintaining the confidentiality of your login credentials. You must:
    • Not share your password or allow any third party to access your Account;
    • Use strong, unique passwords and update them regularly;
    • Notify the Operator immediately via the contact details on ethereum-au.com if you suspect any unauthorised use of your Account.
  • Personal use only: Your Account is for personal, non-commercial use only. You may not act as an agent or on behalf of other persons, or use the Services for professional betting, match-fixing, money laundering or any illegal purposes.
  • Jurisdictional compliance: You acknowledge that the Operator is licensed in Curaçao (via Antillephone N.V. master licence 8048/JAZ) and that the legality of your use of the Services from Australia depends on Australian Commonwealth and state/territory laws. You are solely responsible for any consequences of using overseas-licensed gambling services from Australia.

Betting & Gameplay Rules

General Betting Rules

  • Placing a Bet: A Bet is deemed accepted once it is registered on the Operator's servers and appears in your Account history. You are responsible for reviewing your Bet details before confirmation, including stake size, game selection and any applicable multipliers or options.
  • Minimum and maximum stakes: Each Game or table may have its own minimum and maximum bet limits, displayed within the Game interface. The Operator may change these limits at any time. Attempts to place Bets outside permitted limits may be rejected.
  • Use of funds: Bets may be placed using Real Money Balance and, where permitted, Bonus Funds in accordance with the applicable Bonus rules. Some Games may not be available for play with Bonus Funds.
  • Game rules: Each Game is subject to its own rules and paytables provided by the relevant game provider. In the event of inconsistency between these Terms and game-specific rules, the game-specific rules prevail for the operation of that Game.

Cancellation and Modification of Bets

  • Finality of Bets: Once a Bet has been placed and accepted by the Operator's system, it cannot normally be cancelled or modified by the Player.
  • Operator corrections: The Operator reserves the right to cancel, void or adjust Bets in the following circumstances:
    • Obvious technical or human error, including incorrect display of odds, paytables, game outcomes or malfunctions;
    • Game or system malfunction where the integrity or fairness of the Bet or Game outcome is compromised;
    • Where the Bet was placed in breach of these Terms, any Bonus rules, or applicable law.
  • Error handling: In case of a clearly erroneous result or payout, the Operator may:
    • Void the affected Bet(s);
    • Reverse or reclaim any incorrectly credited funds; and
    • Restore the Account to the state prior to the error.
    If you have already withdrawn incorrectly credited funds, you undertake to return them upon request.

Rules of Conduct and Fair Use

  • Live casino and chat conduct: When using live dealer tables, chat functions or any other interactive features, you agree to:
    • Refrain from insults, harassment, hate speech, discriminatory language or obscene content;
    • Not promote illegal activities, other gambling sites, or commercial offers;
    • Respect dealers, staff and other Players at all times.
    The Operator may mute, restrict or ban users from chat or Games for misconduct.
  • Prohibition of fraud and collusion: You must not:
    • Use bots, scripts, automated tools or other software to gain an unfair advantage;
    • Exploit loopholes, bugs or errors in Games or the Website;
    • Collude with other Players or third parties to manipulate outcomes, share hole-card information, or engage in syndicate betting.
    Suspected fraudulent or collusive behaviour may result in immediate Account suspension, cancellation of Bets, confiscation of winnings and reporting to relevant authorities.
  • Responsible gambling: You acknowledge that gambling carries a risk of financial loss and does not guarantee profit. The Operator may provide tools (such as deposit limits, loss limits, time-outs and self-exclusion options) to support responsible gambling and may apply such measures where warranted by observed behaviour.

Bonus Terms

Bonus Eligibility and Activation

  • Promotions: From time to time, Ethereum Casino may offer Bonuses and promotions to Australian Users and other Users, including welcome offers, reload bonuses, free spins, cashback and loyalty rewards. The availability and details of each promotion will be specified on the Website or in direct communications.
  • Activation: A Bonus may require:
    • Entry of a bonus code at the time of deposit;
    • Opt-in via the promotions page or Account section; or
    • Acceptance via email, SMS or on-site notification.
    Failure to follow the activation instructions may result in you not receiving the Bonus.
  • Eligibility conditions: Bonuses may be subject to specific eligibility criteria, including minimum deposit amounts, country restrictions, payment method restrictions (e.g. certain e-wallets or crypto deposits may be excluded), or one-time use per person, household, IP address or device.

Wagering Requirements and Timeframes

  • Wagering: Unless otherwise specified, Bonuses and any winnings derived from them are subject to wagering requirements. For example, a 100% deposit Bonus may require you to wager the Bonus amount (and/or the deposit plus Bonus amount) a specified number of times before withdrawal (e.g. 30x Bonus amount). The exact requirement will be displayed with each promotion.
  • Contribution of Games: Different Games may contribute differently towards wagering requirements. Typically:
    • Most video slots: 100% contribution;
    • Table games, live casino and some other Games: lower or 0% contribution;
    • Certain low-risk bets (e.g. even-money roulette bets) may be excluded.
    The specific contribution table for each promotion will be set out in the Bonus terms.
  • Time limits: Bonuses and associated wagering requirements must generally be completed within a specified period (for example, 7 - 30 days from activation). If not completed within the prescribed timeframe, Bonus Funds and winnings derived from them may be forfeited.

Prohibited Actions and Bonus Abuse

  • Prohibited play patterns: The following, without limitation, may constitute Bonus abuse:
    • Placing single or multiple Bets that are disproportionately high compared to your previous bet sizes to exploit a Bonus (for example, exceeding the maximum bet per spin or round specified in the Bonus terms);
    • Using bonus funds to progress through game stages and then completing those stages with real money bets once bonus wagering is met;
    • Delaying game rounds (including free spins and bonus rounds) to a time after the wagering requirements have been met or the Bonus has expired.
  • Multiple account or identity abuse: Creating or using multiple accounts, or colluding with others, to claim the same promotion multiple times or circumvent eligibility restrictions is strictly prohibited.
  • Consequences: Where the Operator reasonably suspects Bonus abuse or breach of Bonus terms, it may:
    • Cancel Bonuses and associated winnings;
    • Adjust balances and reverse cashouts;
    • Close the Account and/or deny future promotions.

Combining Promotions

  • One active Bonus rule: Unless explicitly stated otherwise on the Website, only one active Bonus may be in play at any time. Attempting to combine multiple active Bonuses or overlapping promotions on the same deposit or wagering activity is not permitted.
  • Order of application: Where multiple promotions are available, the order in which they may be claimed or applied will be determined by the Operator and set out in the promotional terms. Some promotions may be mutually exclusive.
  • Changes to promotions: The Operator may modify, suspend or withdraw any promotion at its sole discretion, provided that such changes will not affect Bonuses already claimed or in progress without reasonable notice, except where required for legal or security reasons.

Payments & Withdrawals

Deposit Methods

  • Supported payment methods: The Website may support a range of deposit methods, including:
    • Debit or credit cards issued by recognised schemes;
    • E-wallets and online payment services;
    • Cryptocurrencies, including Ethereum and other supported tokens, credited to specified wallet addresses.
    The exact methods available to Australian Users may vary and are displayed in the cashier section.
  • Currency and exchange: Deposits may be accepted in fiat currencies and/or cryptocurrencies as indicated. Where currency conversion is required, it will be performed at prevailing rates from third-party providers and may include conversion fees. Crypto deposits are credited at the rate recognised by the Operator at the time of confirmation on the relevant blockchain network.
  • Deposit limits and fees: Minimum and maximum deposit limits apply per transaction or per period and may differ by payment method or user profile. The Operator will display applicable limits and any Operator-imposed fees in the cashier section. Your bank, wallet provider or network may charge additional fees or costs.

Withdrawals

  • Verification prior to withdrawal: The Operator may require KYC verification as described above before processing any withdrawal. For security and compliance reasons, you may need to withdraw via the same method(s) used for deposit, where technically possible.
  • Processing times: Withdrawals are normally processed within a timeframe stated in the cashier section (for example, 24 - 72 hours after approval). Actual receipt by you may be delayed by payment processors, banks, blockchain network congestion or additional checks required under AML or fraud-prevention rules.
  • Minimum and maximum withdrawal limits: Each withdrawal method may be subject to minimum and maximum limits per transaction or per period. The Operator may also impose cumulative limits depending on your VIP or verification status.
  • Fees: The Operator may charge reasonable processing fees on withdrawals, which will be disclosed prior to confirmation. Third-party providers may also impose their own fees.

Use of Cryptocurrency

  • Volatility: Where you deposit or withdraw using Ethereum or other cryptocurrencies, you acknowledge that:
    • The value of cryptocurrencies is highly volatile;
    • The Operator accounts for cryptocurrency balances in the manner and base currency described in the cashier section; and
    • Payout values may differ from original deposit values due to price movements.
  • Blockchain confirmations: Crypto deposits and withdrawals are subject to network confirmations. Transactions may be delayed or fail due to network congestion, gas fees or other blockchain-related issues beyond the Operator's control.

Chargebacks, Refunds and Reversals

  • Chargebacks: You agree not to make or attempt to initiate chargebacks or payment reversals on validly incurred deposits or transactions. Where a chargeback is initiated, the Operator may:
    • Immediately suspend or close your Account;
    • Offset the charged-back amount against any existing balances or future deposits;
    • Recover costs, fees and losses associated with the chargeback.
  • Refunds: Deposits are generally non-refundable once used to place Bets. In exceptional circumstances, and at the Operator's sole discretion, a refund of unused deposits may be considered after deducting any relevant fees or losses. Bonuses associated with refunded deposits will be cancelled.
  • Void bets and technical issues: Where Bets are voided due to Game or system malfunction, the Operator may:
    • Refund the stake to your Real Money Balance; or
    • Re-credit Bonus Funds where applicable.
      • In such cases, any winnings from the affected Bets will be removed.

    Limitation of Liability

    Operator's Obligations

    • Fairness and integrity: The Operator undertakes to provide the Services with reasonable skill and care and to ensure that Games operate in accordance with their published rules and any applicable technical standards. Games may be provided by third-party suppliers who are required to implement random number generators and fairness mechanisms customary in the industry.
    • Accuracy of results: The Game results recorded by the Operator's systems (including logs and transaction history) are deemed final and conclusive, subject to correction for manifest errors or malfunctions.

    Exclusions and Limitations

    • No warranty: To the fullest extent permitted by law, the Services are provided "as is" and "as available" without any warranties or representations, express or implied, including but not limited to:
      • Uninterrupted or error-free access;
      • Compatibility with your hardware, software or internet connection;
      • Fitness for a particular purpose.
    • Technical failures: The Operator is not liable for:
      • Interruptions, delays or data loss caused by failures of your equipment, internet connection, mobile network or any third-party services;
      • Inability to place Bets or access the Website due to maintenance, security updates or force majeure events;
      • Losses caused by latency, disconnections or other communication failures between your device and the Operator's systems.
    • Indirect and consequential loss: The Operator is not liable for any indirect, incidental, special or consequential loss or damage whatsoever, including but not limited to loss of profits, revenue, business, data, goodwill or opportunity, arising out of or in connection with your use of the Services.
    • Maximum liability: Subject to any non-excludable rights under Australian consumer law or other applicable law, the Operator's aggregate liability to you in respect of any claim arising out of or in connection with a particular Bet, Game or transaction shall not exceed:
      • The amount of the stake of the Bet in question; or
      • Where the claim does not relate to a specific Bet, the lesser of the amount of your net deposits during the preceding 30 days and AUD 1,000 (or equivalent in another currency).
    • Australian consumer law: Nothing in these Terms excludes, restricts or modifies any guarantee, condition, warranty, right or remedy implied or imposed by the Australian Consumer Law or other legislation that cannot lawfully be excluded or limited. Where such rights apply, the Operator's liability is limited, to the maximum extent permitted by law, to the resupply of the Services or the payment of the cost of having the Services supplied again.

    Intellectual Property Rights

    • Ownership: All intellectual property rights in and to the Website, the "Ethereum Casino" brand, the configuration "Ethereum Casino", software, source code, databases, graphics, logos, text, audio, video, user interface and other content are owned by the Operator or its licensors and are protected by copyright, trademark and other intellectual property laws.
    • Limited licence: You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Website and Services for personal, non-commercial entertainment purposes only, strictly in accordance with these Terms.
    • Prohibited uses: You may not, without the prior written consent of the Operator:
      • Copy, reproduce, modify, adapt, translate, create derivative works from, distribute or publicly display any part of the Website or its content;
      • Reverse engineer, decompile, disassemble or attempt to derive the source code of any software used in connection with the Services, except to the extent permitted by applicable law;
      • Use the "Ethereum Casino" name, logos, domain ethereum-au.com or any confusingly similar marks for any purpose;
      • Frame, mirror or scrape the Website or otherwise exploit any part of it commercially.
    • Third-party content: Games and content supplied by third-party providers remain the intellectual property of those providers. Your use of such content is subject to these Terms and any additional terms imposed by the relevant providers.

    Privacy & Data Protection

    • Privacy Policy: The collection, use, storage and disclosure of your personal data in connection with your use of the Services are governed by the Operator's Privacy Policy, as amended from time to time, which is available on ethereum-au.com. By using the Services, you acknowledge that you have read and understood the Privacy Policy.
    • Data processing: The Operator processes personal data to:
      • Open and maintain your Account;
      • Provide and improve the Services;
      • Comply with legal and regulatory obligations, including AML and counter-terrorism financing requirements;
      • Prevent fraud and ensure the security and integrity of the Services;
      • Communicate with you about your Account, promotions and updates, in accordance with your preferences and applicable laws.
    • International transfers: You acknowledge that your data may be processed and stored in jurisdictions outside Australia, including Curaçao and other locations where the Operator or its service providers are established. The Operator takes reasonable steps to protect your data in accordance with the Privacy Policy and applicable law.

    Changes to Terms

    • Right to amend: The Operator may amend, update or replace these Terms at any time to reflect changes in law, regulatory guidance, industry practice, technical improvements, or the Operator's business requirements.
    • Notification: Where changes are material, the Operator will use reasonable efforts to notify you in advance by:
      • Displaying a prominent notice or banner on ethereum-au.com upon login; and/or
      • Sending an email to the most recent email address associated with your Account.
    • Effective date: Unless otherwise specified, changes become effective on the date indicated in the notice or, where no date is specified, upon publication on the Website. Continued use of the Services after the effective date constitutes your acceptance of the updated Terms.
    • If you disagree: If you do not agree with any amended Terms, you must:
      • Immediately stop using the Services; and
      • Contact the Operator to request closure of your Account and withdrawal of any eligible Real Money Balance, subject to these Terms.

    Termination & Suspension

    Termination by the Player

    • Closure request: You may request closure of your Account at any time by contacting customer support using the contact details provided on ethereum-au.com. The Operator may require confirmation of your identity before processing the request.
    • Withdrawal on closure: Upon closure, any Real Money Balance, subject to completion of KYC checks and absence of breach, will be paid out to you using an agreed withdrawal method, subject to applicable limits and fees. Any active Bonuses and associated Bonus Funds will be cancelled.

    Suspension and Termination by the Operator

    • Grounds for suspension or closure: The Operator may suspend or close your Account, with or without prior notice, where it reasonably believes that:
      • You have breached these Terms or any applicable Game or Bonus rules;
      • You are underage or have provided false or misleading information;
      • You are located in a Restricted Jurisdiction or are otherwise in breach of applicable gambling laws, including Australian law;
      • Your Account is associated with fraud, money laundering, terrorist financing, chargebacks, collusion, Bonus abuse or other criminal or improper conduct;
      • Your behaviour poses a risk to the integrity of the Services or the safety of other Players or staff.
    • Effects of suspension: While your Account is suspended:
      • You may not place Bets, claim Bonuses or make withdrawals;
      • The Operator may investigate the circumstances leading to suspension and request additional documentation or explanations.
    • Effects of termination: Upon termination:
      • Your right to use the Services ceases immediately;
      • Any Real Money Balance not subject to dispute or investigation will be paid out to you where permitted by law and these Terms;
      • Bonuses, Bonus Funds and any winnings derived from them may be voided where termination results from a material breach or unlawful conduct.

    Notification

    • Communication: Where reasonably possible and not prohibited by law or regulatory directives, the Operator will notify you of the suspension or closure of your Account and the reasons for such action via email or on-site messaging.
    • Appeal: You may contact the Operator to request further information or challenge any decision to suspend or terminate your Account. The Operator will review such requests in good faith, taking into account any applicable regulatory obligations, but its final decision shall be conclusive, subject to any mandatory rights under applicable law.

    Governing Law & Jurisdiction

    • Governing law: This Agreement, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), is governed by the laws of Curaçao, without regard to conflict-of-laws principles, to the extent permissible under mandatory provisions of the law of your place of residence.
    • Australian law considerations: To the extent you are an Australian User, you acknowledge that:
      • Certain provisions of Australian law, including the Interactive Gambling Act 2001 (Cth) and applicable state or territory legislation, may apply to your use of overseas-licensed gambling services;
      • Nothing in these Terms limits any non-excludable statutory rights you may have under Australian law, including under the Australian Consumer Law.
    • Dispute resolution: In the event of a dispute:
      1. You must first contact the Operator's customer support via ethereum-au.com with full details of the complaint.
      2. If the matter is not resolved to your satisfaction, you may escalate it internally in accordance with the Operator's complaints procedure, which will be made available on the Website.
      3. If the dispute remains unresolved, you may be entitled to refer the matter to the relevant Curaçao licensing or alternative dispute resolution body specified on the Website (for example, via the Antillephone N.V. validator at https://validator.antillephone.com or through the complaints contact provided there).
    • Courts or arbitration: Subject to any mandatory rights and any applicable arbitration or alternative dispute resolution mechanisms stated on the Website, the courts of Curaçao shall have non-exclusive jurisdiction to hear and determine any disputes arising out of or in connection with this Agreement. This does not prevent you from bringing proceedings in the courts of your country of residence where such rights cannot be limited by agreement.

    Contact Information

    • Website: Official website for Ethereum Casino configured as Ethereum Casino is https://ethereum-au.com. All primary support interactions should take place through this site's help or contact sections.
    • Customer support: Up-to-date contact channels, including live chat, web forms or dedicated support email addresses, are provided within the "Contact" or "Support" section of ethereum-au.com. You should use those channels for queries, complaints, KYC submissions and Account-related requests.
    • Licensing and external complaints: The Operator operates under a Curaçao licence regime associated with Antillephone N.V. master licence 8048/JAZ. Licensing validation information is available via https://validator.antillephone.com. External complaints in relation to licence compliance may be directed to the authority or contact identified through that validator, which may include [email protected] or a successor contact, as indicated there.
    • Mailing and legal address: The Operator's registered and/or correspondence addresses, and any regional offices, are specified in the Website footer or "About" section on ethereum-au.com. Where no Australian address is provided, you acknowledge that the Operator is not domiciled in Australia and primarily operates from an overseas jurisdiction.